Creditwatch Investment Limited

Complaint upheld; enforcement notice issued. ODPC, 4 April 2024.

Record ID

ke-odpc-2024-0033

Case reference

ODPC Complaint No. 0018 of 2024

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

4 April 2024

Respondent type

private

Sector

general

Violations

lack of consent, unlawful debt collection, unlawful processing, failure to implement security measures

Provisions cited

s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.41 DPA 2019, s.56 DPA 2019, s.58 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Creditwatch Investment Limited concerning lack of consent, unlawful debt collection, unlawful processing. The determination considers s.25 DPA 2019, s.26(a) DPA 2019, s.26 DPA 2019, s.28 DPA 2019. An enforcement notice was issued against the respondent.

CONSENT · DATA-SECURITY · DEBT-COLLECTION · GENERAL · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

Track Kenya enforcement

Get decision alerts by email

Tell us your jurisdictions and we email you when a regulator's decision passes verification. Privacy.