Abubakar Hussein v Ceres Tech Ltd Ta Chapaa Loan

Complaint upheld; penalty notice issued. ODPC, 24 January 2024.

Record ID

ke-odpc-2024-0015

Case reference

ODPC Complaint No. 2194 of 2023

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Complainant

Abubakar Hussein

Date decided

24 January 2024

Respondent type

private

Sector

digital lending

Violations

unlawful data disclosure, unlawful processing

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.56 DPA 2019

Outcome

complaint upheld; penalty notice issued

Status

final

Source

Official document ↗

Source integrity

SHA-256 1f75f6d3e9936766…

Record verified

30 July 2026

The facts

The complainant complained against Ceres Tech Limited, a digital credit provider lending through its Chapaa Loan mobile application. The respondent could not prove it had obtained the complainant's consent before processing his personal data. The ODPC noted the respondent is a repeat offender, found liable for similar violations in an earlier complaint where an enforcement notice was issued and not complied with.

Orders and outcome

The respondent was found liable and a penalty notice was ordered to issue against it, following non-compliance with the enforcement notice issued in the earlier matter. Dated 24 January 2024.

DISCLOSURE · FINTECH · MOBILE-LENDING · UNLAWFUL-PROCESSING · UPHELD

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