The complainant alleged that on 21 November 2023 he received over 200 calls in less than half an hour from Ceres Tech Limited, trading as LemonCash, demanding payment of a loan he was not party to. Investigations found the numbers that contacted him did not belong to the respondent. The respondent obstructed the Data Commissioner by denying investigators access to its database during the site visit it had been notified of.
Orders and outcome
The complaint was dismissed, and a recommendation for prosecution was made against the respondent company's directors for obstruction of the Data Commissioner. Dated 2024.
ODPC (Kenya), Eric Kariuki v Ceres Tech Limited Ta Lemon Cash, ODPC Complaint No. 318 of 2024, determination of 21 May 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/ceres-tech-limited-ta-lemon-cash/ (accessed 23 October 2026).
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