Bolt Operations Ou And Bolt Support Kenya Limited

Complaint upheld; enforcement notice issued. ODPC, 17 June 2024.

Record ID

ke-odpc-2024-0062

Case reference

ODPC Complaint No. 0497 of 2024

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

17 June 2024

Respondent type

private

Sector

transport

Violations

unlawful data disclosure, failure to prevent data breach, failure to conduct dpia, unlawful processing, failure to implement security measures

Provisions cited

s.25 DPA 2019, s.26(b) DPA 2019, s.26(D) DPA 2019, s.26 DPA 2019, s.31 DPA 2019, s.41 DPA 2019, s.43(1) DPA 2019, s.43 DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.65(4) DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Bolt Operations Ou And Bolt Support Kenya Limited in the transport sector concerning unlawful data disclosure, failure to prevent data breach, failure to conduct dpia. The determination considers s.25 DPA 2019, s.26(b) DPA 2019, s.26(D) DPA 2019, s.26 DPA 2019. An enforcement notice was issued against the respondent.

DATA-BREACH · DATA-SECURITY · DISCLOSURE · RIDE-HAILING · TRANSPORT · UNLAWFUL-PROCESSING · UPHELD

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