Tracker / Kenya / 2024 / Accessorize With Style
§ Tracker · Kenya · ODPC · 2024

Wendy Mwatha & 2 others v Accessorize With Style

Complaint upheld; compensation ordered. ODPC, 22 April 2024.

Record ID
ke-odpc-2024-0041
Case reference
ODPC Complaint No. 0151 of 2024
Jurisdiction
Kenya
Regulator
ODPC
Type
determination
Complainant
Wendy Mwatha, Winnie Wanja and Annah Mburu
Date decided
22 April 2024
Respondent type
private
Sector
general
Violations
unauthorised image/photo use, lack of consent, commercial use of personal data, unlawful processing
Provisions cited
s.25 DPA 2019, s.26 DPA 2019, s.29 DPA 2019, s.30 DPA 2019, s.32 DPA 2019, s.37 DPA 2019, s.56 DPA 2019, s.65 DPA 2019
Outcome
complaint upheld; compensation ordered
Compensation
KES 1,500,000 (≈ USD 11,360 at the decision date)
Status
final
Source
Official document ↗
Source integrity
SHA-256 66e7fec2ea567d67…
Record verified
30 July 2026

The facts

Three complainants alleged that Accessorize With Style continued to use their images for branding and advertising after their contract had lapsed. The Office found their images were used in the respondent's in-store branding for commercial purposes without express consent, and noted the alleged contract was never adduced, so the duration of the infringement could not be ascertained.

Orders and outcome

The respondent was found liable and ordered to pay each complainant Kenya Shillings Five Hundred Thousand Shillings (Kshs. 500,000), a total of Kenya Shillings One Million, Five Hundred Thousand Shillings (Kshs. 1,500,000). It was also directed to ensure data subjects are notified when their personal data is collected and that express consent is obtained, especially for commercial use. Dated 22 April 2024.

CONSENT · GENERAL · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), Wendy Mwatha & 2 others v Accessorize With Style, ODPC Complaint No. 0151 of 2024, determination of 22 April 2024. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2024/accessorize-with-style/ (accessed 30 August 2026).

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