Grass International Limited and Solomon Muthui

Complaint upheld; enforcement notice issued. ODPC, 30 August 2023.

Record ID

ke-odpc-2023-0018

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

30 August 2023

Respondent type

private

Sector

agriculture

Violations

commercial use of personal data, unlawful data disclosure, failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.26 DPA 2019, s.29 DPA 2019, s.39 DPA 2019, s.56(1) DPA 2019

Outcome

complaint upheld; enforcement notice issued

Status

final

Source

Official document ↗

Source integrity

SHA-256 aaaf5b8afa119749…

Record verified

30 July 2026

The facts

The complainant alleged Grass International Limited flooded her phone with promotional direct-marketing messages despite her repeated warnings and objections. The parties attempted to settle through an alternative dispute resolution process, but never furnished the Office with any settlement agreement as the regulations require, so there was no proof of an amicable resolution.

Orders and outcome

The respondents were found liable and an enforcement notice was ordered to issue against the first respondent. Dated 20 August 2023.

AGRICULTURE · DISCLOSURE · NGO · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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