Firch International Company Limited Ta Pesa Pay

Complaint upheld; enforcement notice issued. ODPC, 12 June 2023.

Record ID: ke-odpc-2023-0001
Case reference: ODPC Complaint No. 436 of 2023
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 12 June 2023
Respondent type: private
Sector: digital lending
Violations: lack of consent, unlawful debt collection, failure to respond to erasure request, obstruction of data commissioner, unlawful processing
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.40 DPA 2019, s.56(1) DPA 2019, s.56 DPA 2019, s.61(2) DPA 2019
Outcome: complaint upheld; enforcement notice issued
Status: final
Source: Official document ↗
Record verified: 12 March 2026

Summary

The ODPC upheld a complaint against Firch International Company Limited Ta Pesa Pay in the digital lending sector concerning lack of consent, unlawful debt collection, failure to respond to erasure request. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.28 DPA 2019, s.40 DPA 2019. An enforcement notice was issued against the respondent.

CONSENT · DEBT-COLLECTION · FINTECH · MOBILE-LENDING · OBSTRUCTION · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

Cite this decision

ODPC (Kenya), ODPC Complaint No. 436 of 2023, determination of 12 June 2023. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2023/firch-international-company-limited-ta-pesa-pay/ (accessed 22 July 2026).

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