Casa Vera Lounge

Complaint upheld; compensation ordered; enforcement notice issued; prosecution recommended. ODPC, 17 July 2023.

Record ID

ke-odpc-2023-0008

Jurisdiction

Kenya

Regulator

ODPC

Type

determination

Date decided

17 July 2023

Respondent type

private

Sector

retail

Violations

unauthorised image/photo use, lack of consent, commercial use of personal data, failure to respond to erasure request, unlawful processing

Provisions cited

s.25 DPA 2019, s.26(a) DPA 2019, s.29 DPA 2019, s.32 DPA 2019, s.32(4) DPA 2019, s.32(3) DPA 2019, s.37 DPA 2019, s.56 DPA 2019, s.65 DPA 2019

Outcome

complaint upheld; compensation ordered; enforcement notice issued; prosecution recommended

Compensation

KES 5,000,000 (≈ USD 35,700 at the decision date)

Status

final

Source

Official document ↗

Record verified

12 March 2026

Summary

The ODPC upheld a complaint against Casa Vera Lounge in the retail sector concerning unauthorised image/photo use, lack of consent, commercial use of personal data. The determination considers s.25 DPA 2019, s.26(a) DPA 2019, s.29 DPA 2019, s.32 DPA 2019. The Office ordered KES 5,000,000 in compensation. An enforcement notice was issued against the respondent. A recommendation for prosecution was made.

CONSENT · RETAIL · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING · UPHELD

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