Branch Microfinance Bank

Resolved between the parties. ODPC, 2 August 2023.

Record ID: ke-odpc-2023-0012
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 2 August 2023
Respondent type: private
Sector: banking
Violations: failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.29 DPA 2019, s.56(1) DPA 2019
Outcome: resolved between the parties
Status: final
Source: Official document ↗
Record verified: 6 July 2026

Summary

A complaint against Branch Microfinance Bank in the banking sector alleging failure to respond to erasure request, unlawful processing was resolved between the parties and the file closed. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.29 DPA 2019, s.56(1) DPA 2019.

BANKING · RIGHT-TO-ERASURE · UNLAWFUL-PROCESSING

Cite this decision

ODPC (Kenya), Branch Microfinance Bank, determination of 2 August 2023. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2023/branch-microfinance-bank/ (accessed 22 July 2026).

Track Kenya enforcement

Get decision alerts by email

Tell us your jurisdictions and we email you when a regulator's decision passes verification. Privacy.