Tracker / Kenya / 2023 / Aventus Group
§ Tracker · Kenya · ODPC · 2023

Kennedy Owuor v Aventus Group

Complaint upheld; enforcement notice issued. ODPC, 18 September 2023.

Record ID
ke-odpc-2023-0021
Jurisdiction
Kenya
Regulator
ODPC
Type
determination
Complainant
Kennedy Owuor
Date decided
18 September 2023
Respondent type
private
Sector
general
Violations
failure to respond to erasure request
Provisions cited
s.23(2) DPA 2019, s.26 DPA 2019, s.28(2) DPA 2019, s.28(1) DPA 2019, s.29 DPA 2019, s.56 DPA 2019
Outcome
complaint upheld; enforcement notice issued
Status
final
Source
Official document ↗
Source integrity
SHA-256 43736f38d4aafe1f…
Record verified
30 July 2026

The facts

The complainant alleged that an agent of Lendplus, a product of Aventus Group, bombarded his phone with persistent calls seeking the whereabouts of one of its clients, to the point that he could not use his phone and had to switch it off. The Office found the respondent collected his personal data indirectly without qualifying for any legal exemption and infringed his rights as a data subject.

Orders and outcome

The respondent was found liable and an enforcement notice was ordered to issue against it. The prayer for compensation was denied because the complainant did not demonstrate any financial or other loss. Dated September 2023.

GENERAL · RIGHT-TO-ERASURE · UPHELD

Cite this decision

ODPC (Kenya), Kennedy Owuor v Aventus Group, determination of 18 September 2023. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2023/aventus-group/ (accessed 30 August 2026).

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