Airtel Networks Kenya Limited

Complaint dismissed. ODPC, 1 December 2023.

Record ID: ke-odpc-2023-0032
Jurisdiction: Kenya
Regulator: ODPC
Type: determination
Date decided: 1 December 2023
Respondent type: private
Sector: telecoms
Violations: unlawful data disclosure, unlawful debt collection, failure to respond to erasure request, unlawful processing
Provisions cited: s.25 DPA 2019, s.26 DPA 2019, s.29 DPA 2019, s.40 DPA 2019, s.56 DPA 2019
Outcome: complaint dismissed
Status: final
Source: Official document ↗
Record verified: 6 July 2026

Summary

The ODPC dismissed a complaint against Airtel Networks Kenya Limited in the telecom sector alleging unlawful data disclosure, unlawful debt collection, failure to respond to erasure request. The determination considers s.25 DPA 2019, s.26 DPA 2019, s.29 DPA 2019, s.40 DPA 2019.

DEBT-COLLECTION · DISCLOSURE · DISMISSED · RIGHT-TO-ERASURE · TELCO · TELECOM · UNLAWFUL-PROCESSING

Cite this decision

ODPC (Kenya), Airtel Networks Kenya Limited, determination of 1 December 2023. African Data Protection Enforcement Tracker, Law Lab Africa Research, https://research.lawlab.africa/tracker/kenya/odpc/2023/airtel-networks-kenya-limited/ (accessed 22 July 2026).

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